FAQs

What is your design education/experience

It began in 2005 when I was a high school senior. I took a graphic design and screenprinting class that introduced me to the world of digital art — I’ve always loved creating, so the new platform of digital art expanded my horizons. I started doing graphic designs for small events and for friends, and fell in love with it. Though mostly self-taught at first, I desired to make graphic design my career and expand my skills, so in 2010, I graduated with my Bachelor of Arts in Communications and Creative Advertising, with certification in Graphic Design from CSU Fullerton. Since then, I’ve worked with churches and ministries, non-profits, small businesses and freelancing to create anything and everything I can, primarily in graphic design, but also launched my own cards and gifts company called LoveLight Paper in 2015.

How do I know we're a good fit?

When working together, we will collaborate closely on your project, so it’s important that we’re a great fit. After you take a look through some of my samples in my different Collections, and if you like my style then we’re off to a great start! To discuss more and see if your project is one that we could work together on, head over to my Contact page to get in touch, then we’ll schedule a free ‘Chat with Chelcea’ via email, phone, or Zoom so we can chat more about your project before we start on anything official.

How much will it cost?

Every project is different — from big to small — since everything will be completely customized to fit your brand or event needs. To get you a more accurate estimate, Contact us so we can chat about your project and I can get a better idea of anything you need. Then I’ll then put together a complimentary proposal customized for your specific project.

When is payment due?

It may sound crazy, but in most cases there is no deposit required to get started on the design portion of your project! Get in touch with us at the Contact page so we can discuss your project and budget, and potential payment plans if desired. Full payments are due within 14 days of your final delivered digital files. For printed projects, payment is due when your item is sent to our professional print partners for completion.

Do you offer copywriting?

I can help with bits of simple copy like headers, taglines, invitation wording, and some minor proofreading or copy editing. But it’s best to hire a copywriter for lengthy copy, copy that really suites your specific branding, website copy, or info guides. Lucky for you, we’ll get you connected with our own StoryBrand Certified Guide so you can discuss more about what you need to tell your brand’s story in the best way.

How long will it take to complete my project? When can we start?

Timelines vary based on how big or small your project is, and your response times, but generally here are some average timelines:

  • Logo: 4-8 weeks | Website: 6-8 weeks
  • Full Branding: 10-12 weeks
  • Print: 2 weeks for small projects | 4-6 weeks for bigger projects
  • Celebrations: 3-6 weeks

Above times do not include printing. Standard print/ship times are 2 weeks minimum after your project is sent to a professional printer.

What do you need from me to get started?

Before we started on any designing, you’ll give me a quick overview of what you think you need and I’ll send a complimentary proposal with customized package options. When you’re ready to get started on your project, the overall steps are generally the same through these four phases: Discover, Create, Refine + Finalize, Launch. You can even take a closer look at our Custom Creative Process.

Branding: If you’re in the early stages of deciding your brand’s story, we may not be a good fit just yet and you may benefit from talking with a brand coach first. We can connect you with our StoryBrand Certified Guide to clarify your mission before we begin on any designs.